Terms and Conditions

Ganga Pushpanjali provides a digital platform that facilitates the booking and performance of traditional Vedic rituals, holy ceremonies, and spiritual services—including but not limited to Pitru Paksha Tarpan, Pind Daan, Ganga Aarti, and personalized Pujas—conducted at the sacred ghats of Haridwar and Rishikesh, Uttarakhand, India.

All rituals are performed by certified, knowledgeable Vedic priests (Pandits) in accordance with Sanatan Dharma traditions on behalf of the devotee (Yajman).

• You must be at least 18 years of age or have legal parental/guardian consent to enter into a binding agreement.
• When booking a service, you agree to provide true, accurate, current, and complete details regarding yourself, your family members, your Gotra, ancestral lineage (for Tarpan/Pind Daan), and contact information.
• Ganga Pushpanjali shall not be held liable for any omission or error resulting from incorrect information provided by the user.

• Faith and Belief: All rituals, pujas, and spiritual ceremonies performed through Ganga Pushpanjali are rooted in traditional Vedic customs, scriptures, and faith.
• No Guarantee of Specific Outcomes: Spiritual results, psychological benefits, karmic relief, or ancestral peace are matters of individual faith and belief. Ganga Pushpanjali makes no warranties, express or implied, regarding specific material, financial, health, medical, or supernatural outcomes resulting from any ritual performed.
• Priest Discretion: Ritual procedures, chanting of mantras, and duration of rituals are conducted in accordance with traditional Vedic guidelines under the discretion of the presiding pandits.

• Sankalp: The ritual will be performed by reciting the specific Name(s) and Gotra provided during the booking process.
• Digital Proof: Ganga Pushpanjali commits to transparency. We provide verified digital proof of the ritual performed, which may include high-definition video recordings, photographs, or links to a live broadcast (Live Darshan), depending on the package selected.
• Delivery Timeline: Digital recordings/proof will be delivered to the devotee via email, WhatsApp, or through a secure link within 24 to 72 hours following the completion of the ritual.
• Prasad Delivery (If Applicable): If your booking includes physical holy offerings (Prasad/Gangajal), delivery will be fulfilled via third-party courier services. Delivery timelines may vary based on your location, customs regulations, and postal services.

• All prices for services are listed on our website in Indian Rupees (INR) and/or applicable foreign currencies.
• Payments must be made in full at the time of booking through our integrated and secure third-party payment gateways (Credit/Debit Card, Net Banking, UPI, or Wallets).
• We reserve the right to modify service fees or packages at any time without prior notice. However, confirmed bookings will not be affected by price changes.

Due to the custom and sacred nature of religious ceremonies:

Ganga Pushpanjali shall not be held liable for failure or delay in performing rituals due to events beyond our reasonable control, including but not limited to:

• Severe weather conditions, flash floods, or high water levels in the river Ganges.
• Local administrative restrictions, curfew, VIP ghat closures, or government regulations.
• Pandemics, internet interruptions, or third-party service outages.

In such circumstances, the ritual will be rescheduled to the earliest auspicious date and time in consultation with the devotee.

All content featured on the Ganga Pushpanjali website, including logos, visual design, text, AI-generated imagery, photographs, video proofs, scripts, and promotional media, is the exclusive intellectual property of Ganga Pushpanjali. You may not copy, reproduce, distribute, or create derivative works without prior written consent from us.

To the maximum extent permitted by applicable law, Ganga Pushpanjali, its founders, affiliates, employees, and associated pandits shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of:

• The use or inability to use our services.
• Any delay or failure in video transmission due to network or technical issues.
• Any emotional, spiritual, or personal interpretation of the rituals.

In all cases, our total aggregate liability shall not exceed the actual amount paid by you for the specific ritual or service in question.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal actions arising out of or related to these Terms or services rendered shall be subject to the exclusive jurisdiction of the competent courts in Haridwar / Dehradun, Uttarakhand, India.

We reserve the right to update or modify these Terms and Conditions at any time to reflect operational, legal, or regulatory changes. Continued use of our website or services following any such modifications constitutes your acceptance of the revised Terms.